Job Details

The Premium Billing Specialist provides front-line support to Select Health Individual members and employer groups by assisting with billing and enrollment inquiries through phone and other communication channels. This role utilizes a general understanding of processes and policy requirements to help collect documentation, guide customers, and ensure accurate data entry in designated systems. While handling payments and navigating enrollment systems, the specialist maintains confidentiality and adheres to compliance standards to deliver a dependable and customer-focused experience. Schedule. Full time, in office. Monday-Friday 8:30 am-5:00 pm PST, with rotating Saturday shift: 8:00 am-2:00 pm PST (will work 1-2 x Saturdays a month, depending on coverage)Training period:Two weeks paid training. Training hours: Monday-Friday 8:00 am-4:30 pm PST - Busiest time of the year- Open Enrollment (mid-December through end of February). During this time each year, we have blackout dates for PTO an...Billing Specialist, Payment Processing, Billing, Specialist, Customer Experience, Enrollment, Accounting