Job Details

The Role

The Asset Protection Partner is the gatekeeper for our retail locations. We are looking for someone who is just as passionate as we are about keeping all our patients, customers, and team members safe. In this role, you will be responsible for training and executing all safety, security, compliance, and loss prevention programs.

Responsibilities

• Ensures execution of safety, security, compliance, and loss prevention programs. Includes oversight of physical security systems such as CCTV, access control, alarms, and radio communications.
• Partners with the Manager, Asset Protection Solution and store leadership within assigned area to review store security operations, policies, procedures, and processes for opportunities to improve the customer experience while ensuring safety and security.
• Enforces policies and procedures of the company.
• Supervises in-store security & compliance personnel.
• Supervises the performance of internal Asset Protection Solutions team assigned to each location and reports all problems or issues to management for follow-up.
• Trains staff on all programs, policies, procedures, and systems related to safety, security, compliance, and loss prevention.
• Conducts audits and details findings to monitor compliance. Implements action plans and additional training as necessary.
• Conducts analytical review of exception-based reports to identify opportunities to reduce risk and improve compliance.
• Investigates and takes the appropriate lawful actions on accidents, incidents, trespassing, suspicious activity, safety, and fire.
• Aids customers, employees, visitors, or the public as necessary, neutralizing situations calmly with tact and common sense.
• Controls access to premises, protects individuals, property, and proprietary information from harm or misappropriation. Protects property from theft, embezzlement, sabotage, trespassing, fire and accidents.
• Acts as liaison with local police, fire, and regulatory authorities.
• Prepares and submits Asset Protection incident reports in compliance with company requirements.

Qualifications

• High School diploma/GED and at least 2 years of loss prevention/asset protection, safety and/or retail operations experience.
• Associate/bachelor's degree in criminal justice preferred.
• Military, law‑enforcement, or security background strongly preferred.
• Frequent standing and walking throughout shift.
• Occasional lifting and carrying up to 30 lbs.
• Occasional kneeling, pushing, pulling, lifting.
• Occasional ascending or descending ladders, stairs, and ramps.

Additional Requirements

• Must pass all required background checks.
• Must be and remain compliant with all legal or company regulations for working in the industry.
• Must possess a valid driver's license.
• Must be a minimum of 21 years of age.
• Must be approved by state badging agency to work in cannabis industry.
• Must be able to drive in personal vehicle to each location within the assigned area.

Working Conditions

• While performing the duties of this job, the employee is regularly required to perform grasping, talking, hearing, seeing and repetitive motions.
• Ability to work in varying and sometimes adverse weather conditions when the business requires such as performing retail operations outside via curbside service, removing trash or other outdoor tasks.

Physical Demands

• Must be able to lift, carry and balance up to 30 pounds (100 pounds with assistance).
• Role includes standing or walking for prolonged periods of time, as well as stooping, sitting, bending over and/or crouching; ascending and descending ladder.