Job Details

Assists Floor & Cocktail Servers in steps of guest service, and resets tables in a speedy, professional, and effective manner. Interacts with the dining room/lounge guests, fellow team members, and supervisors in a polite and courteous manner to ensure gracious hospitality.ESSENTIAL FUNCTIONS OF THE POSITION INCLUDE, BUT ARE NOT LIMITED TO:* Anticipate and accommodate the needs of the guests.* Maintain the general cleanliness and orderliness of the tables.* Communicates the needs of the guests to Front-of-House and Heart-of-House support staff, servers, managers, and chefs.* Deliver, fill, and re-fill water, as requested by guests and/or directed by servers.* Clears and resets tables, and cleans table area, including banquettes, during service.* Helps ensure guest satisfaction through active participation in service.* Maintain general cleanliness of stations and the entire venue.* Complies with Department of Health and company sanitation standards.* Properly sets-up floor and side stations, performs side-work and other opening/closing procedures as directed by management, including:* Responsible for making sure all tables and chairs/banquettes are clean and free of debris* Sets tables with proper settings* Wipes down chairs, tables, and banquettes* Stocks side-stations with prescribed supplies* Performs opening side-work as prescribed* Performs closing side-work as prescribed* Participates in, when available, marking tables for upcoming courses (apps, entrees, desserts).* Reports all breakage, and damage of equipment or furniture immediately to management.* Attends and participates in daily pre-service meetings.* Attends and participates in any training sessions or departmental meetings.* Learn by listening, observing other team members, and sharing knowledge while leading by example.* Portrays a positive and professional attitude.* Demonstrates knowledge of Tao Group Hospitality, its partners, and supporting hotel environments.* Works as part of a team and provides help and support to all fellow team members.* Assist and/ or complete additional tasks as assigned.TRAINING REQUIREMENTS:* Tao Group Hospitality in-venue busser trainingEDUCATION/WORKING KNOWLEDGE:* Previous hospitality experience.* Previous busser experience.* Previous Experience in a high-volume restaurant/nightclub/lounge.SKILLS / PHYSICAL DEMANDS / WORK ENVIRONMENT / SCHEDULEThe work environment characteristics and/or physical demands described here are representative of those a team member encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential job functions* Ability to write, read, and verbally communicate* Must have good positive energy throughout the day* Must be able to print legibly for Team Members, management, and guests to read* Must be able to stand for extended periods of time* Must be able to move quickly* Must be able to push and lift up to 75 lbs. with or without assistance* Work in an environment that is subject to varying levels of noise, crowds, and smoke, the severity of which depends upon the guest volume* May work extended hours irregular shifts, evening and/or weekend shifts, and holiday work may be required* Exposure to cleaning materials* May work extended hours irregular shifts, evening and/or weekend shifts, and holiday work may be required* Office, Casino, Nightclub, Bar, Lounge, and/or Restaurant working environment* Maintain a professional, neat, and well-groomed appearance adhering to Company standards* Must be effective as part of a team; ability to interact with internal and external customers, managers, and co-workers in a professional, courteous manner* Ability to maintain confidentiality* Ability to handle a fast-paced, busy, and somewhat stressful environment