Job Details

Station Casinos - - Responsibilities: Answer all incoming calls to the Casino/Group/Wholesale phone lines from outside or within the company.; Assist VIP Guests with room reservations, event reservations and special room blocks as requested.; Input all required information into the Casino Tracking system to ensure Guests are appropriately coded to events.; Provide excellent guest service and professional behavior when handling sensitive issues.; Communicate effectively with Guests, Team Members and Management.