Job Details

Location: Henderson, NV
Salary: $80,000.00 USD Annually - $90,000.00 USD Annually
Description: Our client is currently seeking a Lv2 Field Engineer in Las Vegas.

Lv2 Field Engineer

Full Time

Las Vegas, NV

Fiber transport engineering & field maintenance

Testing and turn-up of optical services

DWDM / transmission system hands-on work

Fiber install, fiber troubleshooting, fiber test gear proficiency (OTDR/OSA)

DC power installation and configuration

Optical transport commissioning (waves, lambdas, circuits)

Job Purpose:

The L2 Field Engineer leads field-based deployment and maintenance activities, applying advanced technical knowledge to resolve complex issues, coordinate tasks, and support junior engineers. This role delivers high-quality service through proactive fault management, technical leadership, and adherence to engineering best practices. By combining hands-on execution with mentoring, the L2 Field Engineer enhances the team's capabilities and drives continuous improvement in technical performance.

Main Responsibilities:

Principal accountabilities of the role include, but are not limited to:

• Provide First Line Maintenance support for the client to the current customer base.
• Carry out installation and commissioning duties in both a project and maintenance environment.
• Respond to all interventions promptly, ensuring as far as reasonably possible that all SLA's are met.
• Provide OOH on-call cover as required by agreed on-call rota.
• Provide the client GSD with regular up-to-date information on progress of intervention.
• Provide Line Manager and relevant Project Managers with feedback regarding on-site issues.
• Complete and submit all paperwork and documentation within SLA.
• Fault finding; Ability to lead on resolving complex technical problems as well as receiving instructions (written or verbal) from NOC (the client and/or customer) to resolve outstanding issues.
• Provides first line leadership and direction to engineers, defines and implements Field Quality Installation Standards, consults on Infrastructure Services and assists in the relevant Service Partner management programmes.
• Installation of metalwork, basket work and basic rack and stack services
• Fibre and cable pulling, dressing, labelling and securing of same
• Copper Cable termination including Cat "x" and E1 terminations
• Ensure continuity, test and measurement of cable and fibre runs
• Electrical connectivity of 240v AC plug & play and -48V DC to distribution panels (no power up until certification).
• Field Installation Supervision of internal and external team members
• Controls and manages Risk Assessment Method Statement documentation
• Provides Field Installation Quality Audit Services of Installation works to required standards, including planning and monitoring of rectification works and improvement plans
• Adheres to KPI's and provides feedback on performance of deployment individuals and teams to Line manager(s)
• Intermediate fault diagnosis skills using OTDR and Ethernet/OSA testing procedures Intermediate fault diagnosis skills (including use of appropriate test gear) to support all extensive standalone and network commissioning procedures
• Provide coaching (hands-on training) through lab workshops
• Own the project when designated as lead engineer. Provide a point of contact for escalation of technical issues arising in a project
• Be responsible for producing accurate, high-quality project documentation
• May from time to time provide a closer level of assistance to the Project Manager by carrying out basic project management tasks
• Where required, perform, manage and record HSE and SVSA inspections.
• Operates across complex networks, technologies and languages
• To take ownership of assigned faults through to resolution

Other Key Responsibilities:

• Establish and maintain excellent working relationships.
• Comply with company & local standards, procedures & protocols with specific responsibility for performance to engineering key performance indicators.
• Ensure Health & Safety and Engineering Quality standards are always maintained.
• Always professionally represent the client.
• Demonstrate flexibility to meet business requirements.
• Complete other ad hoc duties as required.

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Contact:

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