Job Details

• Location: North Las Vegas, Nevada
• Type: Contract
• Job #103760

Job Title: Configuration Technician
Contract Duration: 3 months, extension every 3 months
Location: North Las Vegas, NV
Work Arrangement: Onsite
Shift: 5:00 AM - 1:30 PM
Training Schedule (First Two Weeks): 8:00 AM - 4:30 PM
Pay: $21.00/hr

Role Overview
The Technician Level One is responsible for installing and configuring hardware and software on a high volume of computers, printers and other products for customers on a daily basis. This will include un-boxing units to configure and boxing units back up to prepare for shipment.

Key Areas of Responsibility

• Configure customers systems to their required specifications
• Test systems to ensure 100% quality
• Maintain minimum monthly productivity goals
• Troubleshoot problems with computer systems, including hardware, software and peripheral equipment
• Ensure that customers receive the highest level of customer service
• Communicate issues concerning customer orders to the area Help Desk or Team Leader
• Adhere to safety procedures and guidelines at all times

Additional Responsibilities

• Perform any additional duties assigned by management
• It may be necessary on occasion for this individual to work beyond their regularly scheduled shift
• Overtime is to be expected and in some cases may be required

Qualifications
Minimum Qualifications

• High School diploma or GED
• A + Certification or an equivalent combination of education and experience with the ability to demonstrate knowledge

Other Required Qualifications

• Analytical skills and the ability to solve problems
• Ability to quickly learn about new technology and keep pace with an ever-changing industry
• Ability to assemble and disassemble computer equipment, mechanically inclined
• Obtain certifications and continually learn new technology
• Demonstrate ability to lift and carry up to 25 pounds of force frequently (34-67% of the workday) and 26 to 50 pounds of force occasionally (0-33% of the workday). The team lift system must be utilized for loads weighing more than 50 pounds
• Demonstrate ability to push and pull up to 10 pounds of force occasionally (0-33% of the workday)
• Demonstrate ability to perform eight or more hours of standing, walking, bending, lifting, stooping and carrying products in combination at any given time
• Ability to work in a warehouse environment which includes changes in temperature as weather fluctuates, noise from conveyors and forklifts

Preferred Qualifications

• Net+ Certification
• Knowledge of computer components and configuration of various types of computers, as demonstrated by previous experience building and installing computers
• Basic knowledge of CDW's internal systems

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