Job Details

Job Summary:The Retail Stock Associate must be able to safely lift up to 50 pounds, push and pull heavy loads and work standing for 90% of the day. He or she will be required to work in a fast paced environment that is physically demanding.Responsibilities:* Ensure uniform standards are adhered to. Always wear a uniform that is clean and neatly pressed. Name tag should be worn at all times.* Customer Service: both internal and external customers* Maintain customer service levels in accordance with Total Service standards* Embrace the "Spotlight on Service" behaviors* Acknowledge and greet guests with a smile* Be knowledgeable about the Total Rewards program and the benefits it offers the guest* Be courteous and create a warm, friendly atmosphere for the guest* Be knowledgeable of the hotel property and the amenities it has to offer* Communicate all daily activities to the next shift on duty* Respond to pages in a timely manner* Partner with fellow associates to create a strong team* Communicate daily activities to the Supervisor on Duty* Adhere to company guidelines on attendance and tardiness. Clock in and out as directed based on the schedule* Receive the shipments in a timely manner* Receive, unpack, and put away or transfer the daily deliveries of merchandise* Receive in DDS shipments and notify Supervisor on Duty if there are discrepancies* Deliver and replenish sodas* Receive orders of Pepsi, liquor, wine and beer* Receive requisitions from the loading dock* Follow delivery schedule set forth by the Retail Manager* Transport merchandise from the receiving dock to the store location* High volume retail stores require additional physical labor to stock coolers and transport stock from remote storage locations* Ensure that all the necessary supplies are delivered to the stores (bags, tissue, bubble wrap, etc.)* Complete stock counts as requested* Maintain and manage stock areas* Inform the Supervisor on Duty if there are overstock items or out of stocks* Complete on hand logs where applicable for the stock room areas* Monitor alcohol and beer inventory and assist with ordering where applicable* Assist in completing store to store transfers* Participate in stock room cleanliness by dusting and keeping all areas neat and uncluttered* Inform Supervisor on Duty if there are any maintenance concerns (lights, etc.)* Collect and dispose of trash where applicable* Attend mandatory meetings and training sessions* Complete job assignments as directed by the Supervisor on Duty* Assist with associate sales, inventories and special events as requestedQualifications:* MUST BE 21 YEARS OF AGE OR OLDER* 1 year customer service experience required.* 1 year Retail Stock experience required.* The ability to work with minimal supervision.* Knowledge of basic math.