Job Details

Operations Manager

This is an Operations position (evening shift) responsible for managing the activities associated with night warehouse operations. Responsibilities include, but are not limited to, managing order selection, order loading, product stocking and replenishment, night operations equipment and software inventory maintenance and repair; ensuring safety and security of night warehouse operations and providing management and direction to night warehouse staff.

Essential Functions/Responsibilities

• Manages the daily work and safety of associates engaged in order selection, product replenishment, and order loading, to include all warehouse functions, selectors, loaders and night forklift operators.
• Manages labor hours and consumable supplies within budget. Prepares work schedules including extra work days and shifts as needed.
• Manages the proper utilization of Company assets in support of the warehouse. Coordinates required repairs with proper departments as necessary.
• Reviews night warehouse functions and various warehouse productivity reporting. Suggests efficiency ideas, cost reduction measures and assists with the implementation of changes within night warehouse. Identifies problems, proposes solutions to other members of management and promotes cooperation with other departments.
• Conducts shipping and loading audits daily ensuring all required documentation is accurately completed (including HAACP, food safety and catch-weight documentation) and that material is handled and stored correctly with a minimum potential for loss.
• Assists with monitoring sanitation and facility/racking damage to ensure a safe and clean warehouse.
• Maintains associate relations through regular department or pre-shift meetings; maintains on-going interaction; keeps open communication channels with associates by answering questions and explaining policies and procedures; monitors associate morale; and submits and respond to ideas to improve associate engagement and enablement.
• Interprets trains and consistently enforces Company policies and procedures.
• Coordinates efforts with Safety department to aid in training, conducting associate observations, updating preferred work methods, conducting accident investigations to determine root causes, and routine safety inspections. Makes recommendations for disciplinary action and/or behavior modification where required.
• Performs management functions of staff selection, development, discipline, performance reviews and/or terminations.
• Performs the duties of associates supervised and other related duties as needed.
• Complies with local, state and federal regulatory agencies (i.e. OSHA, AIB, FDA, USDA, etc.)

Required Minimum Education/Experience

• High school diploma or general education degree (GED); OR three to five years related experience and/or training; or equivalent combination of education and related experience.
• Two or Four year college degree in Business Management, Supply Chain Management or similar major preferred.

Abilities and Skills

• Ability to read, analyze and interpret general business periodicals, professional journals, technical procedures, or governmental regulations. Ability to write reports, business correspondence, and procedure manuals. Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public.
• Ability to add, subtracts, multiply, and divides in all units of measure, using whole numbers, common fractions, and decimals.
• Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.
• Demonstrate knowledge of Spreadsheet software and Word Processing software, and ability to learn Sysco technology software and programs.
• Ability to successfully engage and lead individual and team discussions and meetings.
• Ability to apply all relevant policies in a consistent, timely and objective manner.
• Capable of working with peers and associates from other departments and shifts in a proactive and constructive manner.
• Ability to work in a disciplined manner and capable of following established procedures, practices and comply with local, state and federal regulations.
• Reports to work promptly and regularly; works well with others; demonstrates the ability to consistently meet deadlines.

Physical Demands

• The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
• While performing the duties of this Job, the associate is regularly required to talk or hear. The associate is frequently required to stand; walk; sit; use hands to finger, handle, or feel; reach with hands and arms and climb or balance. The associate is occasionally required to stoop, kneel, crouch, or crawl. The associate must occasionally lift and/or move up to 100 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus.

Work Environment

• The work environment characteristics described here are representative of those an associate encounters while performing the essential functions of the job.
• While performing the duties of this job, the associate is regularly exposed to wet, hot, extreme cold and/or humid conditions; and moving mechanical parts. The associate works non-traditional business hours including evenings, nights, weekends and holidays. The associate may occasionally be required to travel to other Operating Companies or the corporate office as business needs dictate (i.e. training, business continuation, etc.). The associate is occasionally exposed to high, precarious places. The associate is occasionally exposed to fumes or airborne particles. The noise level in the work environment is usually moderate.