Job Details

Specific Job Functions:* Greet every guest in a prompt, friendly, courteous, and professional manner.* Offer a cordial farewell and thank guests for dining upon departure.* Communicate constantly with Servers, Bussers, and Management to ensure efficient operations.* Seat guests in a timely andefficient manner.* Create accurate dinner reservations in the computer for guests either in person or over the phone.* Seat all stations equitably assuring equal distribution of parties.* Keep work area clean and neat.* Ensure the floor is free of spills and debris.* Maintain a knowledge of property outlets, special events, concerts, and promotions.* Answer phone properly and promptly giving name of restaurant and identifying self.* Ensure tables are properly set.* Ensure knowledge of comp and coupon policies.* Assist with initial guest complaints and inform manager on duty.* Ensure smooth transition at shift change, remaining on duty until relief is present.* Circulate stations making sure guests are receiving proper service and employees are in stations and being productive.* Perform all duties as deemed necessary for the success of the department.Qualifications* Six months' previous experience in a fast-paced, high-volume, restaurant operation required.* Must have an excellent upbeat attitude with the ability to interact with people of diverse backgrounds.* Ability to work in a fast-paced environment while maintaining great guest service.* Communicate effectively in English both verbally and written forms.* Basic computer experience preferred.* Mandatory testing on restaurant menu knowledge (Information will be provided).* High School Diploma is required.