Job Details

NYU Langone Health - - Responsibilities: Answer multi-channel inquiries from patients and callers regarding appointments, referrals, and services within the Patient Access Center.; Schedule appointments using physician protocols to meet performance goals for NYU FGP specialties.; Enter patient information, verify insurance, and perform scheduling tasks using Access Center systems.; Greet patients professionally and communicate each step of the care interaction; maintain empathy and respect.; Collaborate with team members to ensure a positive patient experience and timely resolutions.