Job Details

Join the TCI Family as a Shop Service Manager

For over 45 years, TCI has proudly served the transportation industry with integrity, dedication, and top-tier customer service. We're more than a company—we're a family. Our team thrives on honesty, innovation, and accountability, andwe're looking for a leader who shares those values.

About the Role

As our Shop Service Manager, you'll be based out of our North Las Vegas location while overseeing maintenance operations for both our North Las Vegas and Henderson shop locations, managing a team of 10 skilled technicians. You'll ensure compliance with safety and regulatory standards while delivering superior service to our customers—all while fostering a positive, productive, and safe workplace.

Key Responsibilities:

• Lead, coach, and support shop staff with TCI's Core Values at the forefront.
• Oversee preventative maintenance, repairs, and fleet needs.
• Ensure compliance with DOT, OSHA, and company safety requirements.
• Build strong relationships with customers and address service concerns.
• Recruit, train, and mentor top talent.
• Manage budgets, costs, and operational productivity.
• Conduct regular safety and shop meetings.

Qualifications:

• 10+ years diesel technician experience.
• 5+ years shop management experience.
• Strong leadership, communication, and customer service skills.
• Familiar with DOT & OSHA regulations.
• Bilingual (Spanish or other languages) a plus.
• Proficient computer skills.

Compensation:

• Salary: Starting $75K plus incentives (based on experience)
• Quarterly Incentives
• A supportive, family-like work environment where you can grow.

Why Join TCI?

When you join TCI, you're not just taking a job—you're becoming part of a trusted team with a 45-year legacy of excellence in the transportation industry.

We are dedicated and committed to safety, each other, and our customers.

Our team is positive and passionate and come to work each day with a "Can Do" attitude. We strive to be creative problem solvers who bring innovative thinking in all our work.

Being ethical, transparent, and accountable has helped shape our team and how we do business. We are looking for more people that match our core values to join our team.