Job Details

Barback - Front Yard

Ellis Island Casino, Hotel & Brewery, our 16 Village Pub locations, Mt Charleston Lodge, and our sister companies, Marker Trax and KOIN, are committed to providing the best goods and services to our guests and clients. Our casino and food and beverage locations are home to some of Las Vegas's most recognized food, beverages, hospitality, and entertainment! Not only do we serve the highest quality food, but we've been voted the #1 Best Microbrewery of Las Vegas and have the #1 Best Karaoke of Las Vegas. Marker Trax is a patented casino advance line system that provides technology solutions to casinos to make the gaming experience more convenient and accessible to players. KOIN offers a full-service financial wallet and integrated payment solution, and aims to provide a convenient, secure and flexible payment solution for both consumers and businesses.

We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status or any other characteristic protected by law.

Location: Ellis Island Casino, Hotel & Brewery

Job Description

The barback's main responsibilities are to support our bartenders and ensure the bar runs efficiently in a fast-paced environment. The Bar Back will assist with maintaining stock, keeping the bar clean, and ensuring all necessary supplies are readily available to ensure a smooth customer experience. This is a critical behind-the-scenes role for maintaining bar operations and supporting the bartenders during peak hours.

Benefits: Medical, Dental, Basic Life Insurance (included with the dental plan), Vision, Short-term Disability, Combo plan covering accidents, hospitalizations, and critical illnesses, Paid time off, Voluntary life insurance, Eligibility to participate in a 401(k)-retirement plan with company match (after 6 months of successful employment)

Responsibilities

• Ensure guest satisfaction by smiling and engaging with our guests.
• Restock liquor, mixers, beer, bottled water and garnishes behind the bar.
• Occasionally change Soda bibs.
• Perform bussing responsibilities such as clearing empty glassware and trash from bar top and machines.
• Maintain overall appearance and cleanliness of bar area (i.e. wipe down surfaces, push stools in, clean area around bar, arrange and clean bottles, drink and food menus, condiments etc).
• Perform clean-ups as needed.
• Clean glassware according to dish-washing procedures and re-stock.
• Check and re-stock Ice bins.
• Take all Food orders from guests at the Bar.
• Practice Sanitation and Safety principles while in the kitchen and restaurant, including Health Code compliance.
• Constant communications with guests to ensure needs are being met.
• Proper handling of guest issues or complaints and alert management if guest satisfaction is not met.
• Respond to a dissatisfied guest immediately.
• Ensure the proper conditions of all equipment and facilities, alerting management when repairs are needed.
• Clearing dishes/glassware from high-tops and Bar area and cleaning high-tops
• Removing and carrying Bus tubs to the BOH dishwashing station when full.
• Following all guidelines and Service Standards of our company.
• Be efficient in using our point-of-sale system.

Skills / Experience

Requires at least one year of closely related experience in a high-volume casual dining environment. Must possess a valid Nevada Food Handler Card. Must possess a valid Nevada Alcohol Awareness card. Must possess a valid Nevada Gaming Card. Works well in a fast-paced environment. Knowledge of health, safety, and sanitation practices. Comprehension of the English language, both written and oral. Must have cash-handling experience and essential math skills.

Physical Requirements

Work in an open-air environment and move throughout the restaurant. Work outdoors less than 25% of the time. Must possess the ability to lift, bend, and kneel. Must be able to stand or walk for an 8-hour shift. Ability to work in environments that can be smoky, noisy, hot, cold, or humid. Must be able to lift 40 pounds without assistance.

Core Values: Service- Personalized, warm, and consistent exceptional customer service. Value- Committed to deliver quality products for affordable prices. Growth- Promote personal development and professional growth for all team members. Family- Foster a family-like environment with guests and team members alike. Passion- Work with passion and enthusiasm every day.